Hospitality Solutions

Communications Solutions

HOTEX solutions are a portfolio of products and services which have evolved to successfully resolve Hotel challenges
HOTEX worked with its customers to extend its Internet Protocol (IP) based solutions expertise, especially in hotel technologies such as voice, call accounting and call management. This is especially important because a number of hotels have and are actively considering the switch to Voice Over Internet Protocol (VoIP) solutions. The difficulty for many is to understand how such an investment in new technology will be repaid, especially against a backdrop of falling call revenues, which has made traditional voice systems a cost centre.

H0TEX can work with you to evaluate the options, especially in the areas of:

• Centralising core Head Office functions or taking advantage of remote hosted services to reduce IT expenditures..
• Installing new web portal access call accounting systems such as TigerTMS, to improve management reporting and cost control.
• Integrating voice, fax and data traffic onto hotel computers using the latest Unify and other Computer Telephony Integration (CTI) solutions.
• Providing IP desktop or conference room videoconferencing for hotel guest or in-house needs.
• Reducing call charges for hotels and their guests using VoIP or SIP based communication solutions.
• Upgrading or sharing your current cabling infrastructure, so addressing historic issues and improving hotel staff mobile working.
• Utilising easy plug-in and work technologies to enable and support staff whilst they tele-work.